01223 351470 reservations@regenthotel.co.uk

Privacy Statement

Privacy Policy

This policy statement sets out the data processing practices carried out through the use of this website by The Regent Hotel.

  1. Information collected

We collect personal information from visitors to this web site through the use of registration and enquiry forms.

  1. Use of personal information

We process personal information collected via this website for the purposes of:

  • Dealing with your enquiries
  • Tailoring our services to your requirements and preferences
  • Providing you with information about products and services we offer
  1. Disclosures

We are committed to protecting your privacy. We will never sell this information to any other companies.

  1. Internet Based Transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data may involve the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing personal data in this way.

Material on this website is protected. Users may view, print and download the contents for personal use only and these contents must not be used for any commercial purposes without the written consent of The Regent Hotel.

Our web site may contain links to other web sites. The Regent Hotel is not responsible for the privacy practices or content of these web sites. The Regent Hotel does not endorse or accept any responsibility for these linked sites. Please be aware when visiting other sites we do not have any control over the content of that web site or how your personal information is being used. Please also ensure that you have taken precautionary measures to ensure that any downloads or other material from these sites are free from viruses or any other items that may cause destruction or damage to your computer.

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • Recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • Measuring how many people are using services so they can be made easier to use
  • Analysing anonymous data to help us understand how people interact with our website so we can make it better

Learn how to remove cookies set on your device

Third party cookies

We use a number of suppliers who may also set cookies on their websites’ on its behalf. The Regent Hotel website does not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More info
Google Analytics _utma
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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy policy

 

What other information does The Regent Hotel request?

We may also request your email address or mailing address for the purposes of conducting a survey or to add you to our mailing list, or by your request to have someone contact you for additional information. Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested.

Anti-Spam Policy

We enforce a strict ‘Anti-Spam’ policy that means we do not intend to sell, rent, or otherwise give your e-mail address to a third-party without your consent.

In addition, The Regent Hotel will not send you email that you have not agreed to receive. If you are a member of our mailing list, you may be contacted with announcements, news, portfolio additions, and new products or services.

With each email sent, you have the option of ‘unsubscribing’ from our mailing list at any time, thereby disabling any further such email communication from being sent. If you wish to have specific communications with a member of the The Regent Hotel staff, you will be required to provide specific information that will be routed to the appropriate contact within The Regent Hotel.

Third Parties

The Regent Hotel will only disclose your personal information or any of its log file information when required by law or in the good-faith belief that such actions are necessary.

Security

The Regent Hotel uses all reasonable precautions to keep the information disclosed to us secure. The Regent Hotel reserves the right to transfer information in connection with the sale of all or part of the The Regent Hotel capital stock or assets to any third party. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information.

Any changes to this Privacy Policy will be posted so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it.